About Us
Hi! I'm Matt and I run Recommended Vape Supplies, if you've contacted us before we will have spoken as among other duties I do all the customer support! I'm a dabbing enthusiast with a deep interest in vapes, vaping and vaping products and I only use ones that provide high quality vapour and a great vaping experience. The aim of the business is to increase the number of people who have good quality vapes while providing lots of information, useful accessories, parts and quality after-sales support. I know from experience just how confusing jumping into this can be so am always happy to help out and bring others up to date, so they too can get the most from their setups. I want everyone to love the kit as much as I do! I also design products so some of the things in the store are exclusive products you won't find elsewhere in the UK (though these products are also available in other international stores based outside the UK as I don't believe in monopolizing or forcing people to buy products from the UK if they could get them locally).
Please feel free to check out our Trustpilot and product reviews if you'd like to get an idea of how our customers feel about our service and products.
Recommended Vape Supplies is an independent UK based online only aromatherapy store with service hours between 11am-4.20pm Mon-Friday. It was set up to provide high quality products, product support and technical usage advice to the vaping community. Our products are carefully chosen and tested extensively, where possible to destruction so we know exactly what their parameters are! We only stock products we use ourselves and would recommend to a friend (a good one, not one that left you waiting in the rain for three hours because their "cat did something funny then they forgot to pick you up"). We provide useful suggestions based on our experience to help you get the best out of your setups and include information such as TCR values for box mod based setups and other temperature control settings we find using multiple mod boxes and accurate measuring equipment. We also make every effort to provide high quality and responsive customer service for anyone who asks and welcome customers from all over the globe.
We don't believe in "selling" at Recommended Vape Supplies, our philosophy is to only stock high quality products we love, then provide people with enough information to make an informed decision so they can buy the product that best suits them! We'll never send out pushy sales emails or try to force a purchase and we always try to provide extra information when requested to help customers better understand the products. On average we send one email per month to inform customers of new arrivals to the store, we often include discount codes to our email subscribers to give them early access to sales and occasionally even exclusive codes we don't display elsewhere!
Another main idea behind the business is to approach every issue, when they do arise, as if we were the customer ourselves - and so try to deal with problems in the way we would like them to be handled if we had made the purchase ourselves.
The other reason we decided to open up shop was due to being unable to find items we like to use here in the UK, without shipping them internationally and paying high import costs. By buying wholesale we are able to save ourselves and anyone who uses our store a fair bit of money on shipping and import for a fair few of our products. By doing this we can provide vapes, atomizers, coils and accessories at the prices they should be, meaning you as the customer don't get overcharged, this also means we can provide local support so you're not left waiting for an answer from another time zone. We're authorized distributors for all our product ranges and only purchase directly and from reputable sources.
We choose our products very carefully and test them extensively to ensure they are appropriately high quality, long lasting and well built with minimal failure rates and excellent performance. These attributes led us to stock a few atomizers that possess all these qualities with the added advantage of some being rebuildable! All our vaporisers/diffusers can all be used by someone new to vaping but with different learning curves; which is why we provide detailed setup information for all!
We're all about quality and are hard to impress, which we think is a great combination when it comes to running a business! Less product problems, less hassle for everyone, better support, happier customers... that's the idea!
Being hardware specialists we sell no liquids, nicotine, concentrates etc. Items are designed and sold for aromatherapy purposes and are not compatible with tobacco or nicotine.
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"Greetings to you, whoever you are. We come in friendship to those who are friends." - Ancient Greek Greeting, recorded onto the Voyager Spacecraft gold disc.
"You see a mousetrap, I see free cheese and a fucking challenge..." Scroobius Pip
“Never limit yourself because of others’ limited imagination; never limit others because of your own limited imagination.” Dr Mae Jemison
"It’s not how much you have learned, but how much you have absorbed from what you have learned. It is not how much fixed knowledge you can accumulate, but what you can apply livingly that counts." - Bruce Lee
"Owning an large car collection doesn't mean you understand how cars work or what makes them work well and it doesn't mean that you have any skill at driving. It just means you own a lot of cars." - Anonymous
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Recommended Vape Supplies ®